myam99 Terms & Conditions
This page clearly sets out the usage terms, financial policies, and user responsibilities you must follow when using the myam99 platform.
General Agreement
Platform Usage
These terms apply to the myam99 website and all related services. This document is a legally binding agreement between myam99 and the user. If you do not accept this agreement, you may not continue using the platform.
Service Description
myam99 provides online gaming services for players in Myanmar, including football betting, live casino, slots, and a variety of games. Services are conducted in Myanmar Kyat (Ks) with 24/7 customer support in Burmese.
Eligibility Requirements
Age Restriction
The myam99 platform is for users aged 21 and above only. No account will be opened for anyone under 21, and if a false age is found, the account will be closed immediately and any remaining balance may be forfeited.
User Responsibilities
- You must register yourself and provide accurate personal information.
- Each person may open one account only; each family member must register separately with their own account.
- You may not rent, sell, or transfer your account to a third party.
- Any activity related to money laundering is strictly prohibited.
- Your use of the platform must comply with the laws of your country, and legal responsibility rests solely with you.
Account Management
Registration and Verification
You must provide accurate information when opening an account. myam99 may carry out account verification in accordance with its requirements. Withdrawals may be restricted until verification is complete.
Security and Access
- You must keep your account login details confidential.
- If you notice any unauthorized access, report it immediately via live chat.
- You are responsible for all financial transactions made from your account.
- If suspicious activity is detected, myam99 may temporarily restrict the account without prior notice.
Accuracy of Personal Information
If your personal information (name, contact details) changes, you must notify myam99 immediately. myam99 will not be responsible for any losses arising from inaccurate information.
Deposit Policy
Payment Methods
You can deposit at myam99 using the following methods—
- Transfer via KBZPay
- Transfer via Wave Money
- Transfer via AYA Pay
- Direct bank transfer (Bank Transfer)
Deposit Rules
- Deposits must come only from an account registered in your own name; third-party deposits will not be accepted.
- You can play once myam99 has verified the deposit, and verification will be completed promptly.
- For any deposit-related issues, you can contact us 24/7 via live chat.
- Suspicious deposits may take some time to review, and funds may be held during that period.
Withdrawal Policy
Withdrawal Steps
- To withdraw, log in to your account and complete the withdrawal form.
- Select the payment method to receive your funds (KBZPay / Wave Money / AYA Pay / Bank Transfer).
- The receiving account must match the personal information registered at myam99.
- After myam99 reviews your withdrawal request, it will be processed within 30 minutes to 3 hours, and the timeframe may depend on banking hours.
Withdrawal Verification
All withdrawals will be checked for compliance with the KYC process. myam99 will process any withdrawal once it considers verification complete, and there may be delays during review. If there is suspicion of fraudulent or illegal activity, the withdrawal may be cancelled.
Withdrawal Rejection
Withdrawals may be rejected in the following situations—
- The bonus wagering requirement has not yet been met
- Account verification has not yet been completed
- Suspicious activity has been detected
- A breach of game rules has been found
Bonuses and Promotions
Welcome Bonus
On your first deposit at myam99, you can receive a 150% Welcome Bonus of up to 500,000 Ks. For example — deposit 20,000 Ks and get a bonus of 30,000 Ks, giving you a balance of 50,000 Ks; the wagering requirement is 30,000 Ks × 25 = 750,000 Ks. Deposit 680,000 Ks and get a bonus of 500,000 Ks, giving you a balance of 1,180,000 Ks; the wagering requirement is 500,000 Ks × 25 = 12,500,000 Ks.
Wagering Requirement
To withdraw winnings from a bonus, you must wager the bonus amount 25 times. You can only withdraw bonus winnings once the wagering requirement is met. If you withdraw before it is met, the bonus and any related winnings may be forfeited.
General Bonus Terms
- Each bonus applies only within the period stated in the announcement.
- Each bonus may include specific terms and conditions that are subject to change.
- If myam99 determines that a bonus is being abused, the bonus and any related funds will be forfeited and the account may be closed.
- Bonuses are linked to VIP profile entry and gameplay turnover requirements.
- Each bonus can only be claimed once per person; fraudulent attempts to claim bonuses under different identities will be dealt with accordingly.
VIP Program
The myam99 VIP Program has 4 tiers: Bronze, Silver, Gold, and Platinum —
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
VIP tier upgrades are based on total gameplay volume, and myam99 reserves the right to make changes. Cashback amounts are calculated based on gameplay during the relevant week, according to your VIP tier.
Fair Play Policy
Random Number Generator (RNG)
Games on the myam99 platform use Random Number Generator (RNG) technology, so every game produces a free and fair outcome. Game results are not pre-determined by myam99.
Collusion Ban
Players are strictly prohibited from communicating with each other to collude during gameplay. If this is detected, all accounts involved may be closed and remaining balances forfeited.
Bot and Auto-play Restrictions
Using bots, software extensions (scripts/extensions), or any automated technology to play games is prohibited. If detected, the account may be immediately closed and funds forfeited.
Prohibited Actions
Strictly Prohibited Actions
- Opening multiple accounts (multi-accounting) to abuse bonuses
- Deposits and withdrawals connected to money laundering
- Attempting to hack the platform software or games
- Registering with a fake ID or false personal information
- Harassing or threatening other players with harmful intent
- Bonus arbitrage (bonus abuse through arbitrage betting)
- Using external software assistance during gameplay
Consequences for Violations
If a violation of the above prohibitions can be proven, myam99 reserves the right to take the following actions without prior notice —
- Immediate account closure
- Forfeiture of remaining balance and bonus funds
- Suspension of withdrawals pending further investigation
- Referral of related legal matters to the appropriate authorities
Privacy and Security Policy
Personal Data Storage
myam99 protects user personal data using SSL encryption technology. Personal data is never sold to any third party, and is not shared with third parties except where required by law or for financial compliance purposes.
Cookies and Tracking
The platform uses cookies and tracking technologies to improve the user experience. For more details, see our Privacy Policy.
Limitation of Liability
Service Interruptions and Errors
myam99 is not responsible for temporary service interruptions caused by technical issues, server errors, or circumstances beyond myam99's control. Users acknowledge that there is a risk of losing gameplay progress during such periods.
Gameplay Losses
Users acknowledge and accept that financial losses can occur in online gaming, and should only play with amounts they can afford to lose. myam99 is not liable for personal losses or costs arising from gameplay.
Third-Party Services
The myam99 platform may include services from third-party game providers, and myam99 cannot be held responsible for any failures in those services; however, you can reach us via 24/7 live chat for assistance in resolving any issues.
Account Closure
myam99's Right to Close Accounts
myam99 may close an account without prior notice for the following reasons —
- Violation of these terms and conditions
- Fraud or illegal activity
- Discovery that the user is under 21 years of age
- Verbal abuse or threats directed at myam99 staff
- Requirement to comply with legal or contractual obligations
Account closure at the user's own request
If you wish to close your account voluntarily, you may request this through 24/7 live chat. Any remaining balance will be reviewed against wagering requirements before a withdrawal is processed. Self-exclusion may also be requested voluntarily; read more on the Responsible Gaming page.
Changes to Terms
Right to amend
myam99 may update or amend these terms and conditions at any time. Users will be notified on the platform for significant changes, and continued use of the platform after any change is made will be taken as acceptance of the updated terms.
Last updated
The date of the last update to these terms and conditions is shown at the top of this page. Users are advised to check back regularly.
Ways to contact us
Live Chat Support
For any questions about the terms or your account, you can reach myam99's 24/7 Live Chat support in Myanmar language. Available any time, any day — no days off.
Email contact
If you prefer to write to us, send your message to the email address below—