Privacy Protection

myam99 Privacy Policy

Keeping your personal information safe and secure is a core responsibility of myam99. This policy explains how your data is handled.

Last updated: 30 October 2026
Introduction

Policy Introduction

The myam99 Privacy Policy is a legal document that explains how we handle the personal information provided by players on our platform. Every registered customer who accesses the myam99.im website is considered to have read, understood, and agreed to the terms of this policy.

We take the security of your personal information seriously. Your data is protected using SSL encryption and high-level security systems. This policy may be updated from time to time, and all revisions will be published on this page.

Important Notice: Please read this policy carefully. If you have any questions, contact us at [email protected].
Section 1

Information We Collect

myam99 collects the following categories of information in order to provide services and protect platform security:

1.1 Information you provide directly

  • Name, date of birth, and phone number or email address entered at registration
  • KBZPay, Wave Money, or AYA Pay numbers required for payment processing
  • Identity verification documents provided during deposit/withdrawal confirmation
  • Questions or complaints submitted to customer support

1.2 Information collected automatically

  • IP address and region (not your precise personal location)
  • Device type, browser and operating system used
  • Login time, playing patterns and time spent on the platform
  • Data collected from cookies and similar tracking technologies

1.3 Information Received from Third Parties

This may include information lawfully obtained from trusted third-party service providers for payment verification, fraud prevention and 21+ age verification.

Section 2

How We Use Your Information

We use the information we collect only for the following purposes:

  • Account Management: To create and securely maintain your account
  • Payment Processing: To handle deposits and withdrawals smoothly
  • Service Improvement: To improve your platform experience based on how you play
  • Communication: To send account notifications, bonus updates and platform information
  • Security Protection: To prevent fraud, money laundering and account hacking
  • Legal Compliance: To comply with applicable laws and regulations
  • Customer Service: To resolve your inquiries and complaints
Our Commitment: We will never sell or rent your personal information to advertisers or any third party without your prior consent.
Section 3

Cookies and Tracking Technologies

3.1 What Are Cookies

Cookies are small data files stored in your browser. They help us give you a better gaming experience and keep the platform running smoothly.

3.2 Types of Cookies We Use

  • Essential Cookies: Required for maintaining your login session and platform security
  • Performance Cookies: Record gaming activity and help us improve our service
  • Preference Cookies: Remember your language and preferred settings

3.3 Managing Cookies

You can delete or block cookies from your browser settings. Please note that doing so may affect some platform features.

Section 4

Information Sharing and Disclosure

myam99 keeps your personal information private and shares it only in the following circumstances:

4.1 Service Providers

We work with trusted third-party companies to process payments and provide technical services. Those companies may only use your data under our instructions and are not permitted to use it for their own purposes.

4.2 Legal Disclosure

Where required by legal proceedings, court order or statutory requirement, we will disclose information to the relevant authorities in accordance with the law.

4.3 Business Transfers

In the event of a merger or sale of our business, personal information may be transferred in a lawful manner and this policy will continue to apply.

Section 5

Data Security Measures

We apply industry-standard security practices to protect your personal information:

  • SSL Encryption (TLS 1.3): Every data transfer between you and our servers is encrypted
  • Access Controls: Staff can only access data that is relevant to their role
  • Regular Audits: We regularly review our security systems and address any vulnerabilities
  • Staff Training: Staff are trained on data protection and proper handling of personal information
  • Data Minimisation: We collect only the data strictly necessary to provide our service

We are honest that data transfers and storage on the internet cannot be guaranteed 100% secure. We will do our best, but we cannot completely eliminate that risk.

Section 6

Data Retention Period

We retain your personal data in accordance with the following conditions:

  • Retained for as long as your account remains active
  • Retained after account closure for as long as necessary to meet legal obligations
  • Financial records are kept for the period required by law
  • Customer communication records are retained to improve our service and resolve disputes

Once the data retention period ends, we will securely delete or anonymise your personal data.

Section 7

Your Rights

As a myam99 customer, you have the following rights regarding your personal data:

7.1 Right of Access

You can ask what data we hold about you. Contact us at [email protected] to make a request.

7.2 Right to Rectification

If your personal data is inaccurate, you can request a correction. You can do this through your account settings or by contacting customer support.

7.3 Right to Erasure

We will clearly explain which data we are required to continue holding due to legal obligations, and which data can be deleted.

7.4 Right to Object

If you believe your personal data is being used in a way that goes against this policy, you can request that we restrict that processing.

7.5 Right to Data Portability

You can obtain the data you have provided in a readable format. Contact [email protected] to exercise any of these rights.

Section 8

Protection of Children's Personal Data

myam99 services are for adults aged 21+ only. We do not knowingly or intentionally collect personal data from children. If you notice that a child is using our platform, please notify us immediately at [email protected]. We will close that account and delete the data right away.

Section 9

Third-Country Data Transfers

Our servers and service providers may be located outside Myanmar. When this is the case, we put appropriate measures in place to ensure your data protection is not compromised. All data transfers are carried out in line with our policy and applicable law.

Section 10

Policy Updates

myam99 may update this privacy policy at any time. Any changes will be published on this page along with the revision date. Continuing to use our platform after changes are made means you accept the updated policy. We recommend reading this policy regularly.

For significant changes, we will notify you in advance through the contact method registered on your account.

Section 11

Contact and Myanmar-Language Support

If you have any questions, data requests, or complaints regarding this privacy policy, please contact the myam99 customer support team:

We will handle your data request as quickly as possible.

myam99's Commitment: Protecting your personal information is a core responsibility of our service. We are always committed to providing a secure and trustworthy platform.
Frequently Asked Questions

FAQ on Personal Information Protection

Below are answers to questions our customers frequently ask about personal information.

myam99 only shares your bank or payment details with service providers who strictly need it to process payments and prevent fraud. Those companies cannot use it for anything else without our permission. Your financial data will never be sold to any advertising company or third party.

Your gaming history can only be accessed by authorised staff, and only for customer service, fraud prevention, and legal compliance purposes. Each staff member's data access is logged and reviewed regularly.

Yes, you can contact [email protected] to request data deletion. However, data that must be retained by law (for example, financial transaction records) can only be deleted once the legal retention period has ended. If we ever sell the business, we will ensure your data deletion rights are included in that process.

Yes. The myam99.im website uses TLS encryption, and you will see a padlock icon in your browser's address bar. This means data transferred between you and our servers cannot be read by outside parties. Always verify you are on myam99.im before logging in.

If you block cookies that are essential for the platform to run (for example, session cookies), you will have difficulty logging in and some features may not work. Blocking only analytics cookies will not affect your gaming experience. We recommend allowing cookies in your browser settings where possible.

For significant changes, we will notify you in advance through the contact method registered on your account (phone number or email). For minor changes, the update will be added to this policy page along with the revision date.